Booking & Service Policy
Coiffique is a fully mobile salon. Every appointment takes place at your home, so a few things work differently than a traditional salon visit. Please read through the details below before booking.
How Booking Works
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Pick your service, date, and time, and book directly.
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Pay a $40 deposit to confirm your spot. This deposit is non refundable.
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Pay your remaining balance, including any travel fee, 24 to 48 hours before your appointment.
Payment must be received before we send your team out. If the balance isn't paid in time, we won't be able to dispatch stylists and the appointment will be released.​​
Travel Fee
A travel fee applies based on your distance from us and covers our full team's time and travel. It's calculated at booking and included in your final balance.
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0–5 miles: $50
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6–10 miles: $100
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10+ miles: email us before booking and we'll confirm cost directly
Our Team Model
Most appointments are done by two or more stylists working together at once. This keeps your service efficient without cutting corners on quality.
Some appointments need a full team on site. We'll always let you know what to expect for your specific service.
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Getting Ready for Your Appointment
Once your deposit is paid, please have the following ready:
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A clear, well lit space with a comfortable chair
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An outlet near your seating area
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Pets secured in a separate room
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A working phone number where we can reach you
Cancellations & Rescheduling
Deposits are non refundable once paid.
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Need to reschedule? Let us know at least 48 hours ahead, subject to availability.
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No refunds or credits for cancellations, no-shows, or if we can't access your location.
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Deposits don't carry over to a future booking if you cancel.
Access & Safety
If our team can't safely access or complete your appointment, it's treated as a no-show under the policy above. Our stylists are trained to put their safety first and may need to end a visit early. Thanks for helping every appointment go smoothly.
Response Time
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We aim to respond to every request within 24 hours. If your requested time isn't available, we'll offer the closest alternative.
Questions? Reach us at info@coiffiquesalon.com.