How Booking Works

1. Read our policies below.

2. Enter your ZIP code in the travel fee checker on this page to confirm your travel fee.

3. Pick your service, date, and time, and book directly.

4. Pay a deposit of 50% of your service price to confirm your spot. This deposit is non refundable.

5. Pay your remaining balance, including your travel fee, before your appointment. Full payment must be confirmed before your service begins. Pay by Zelle or Venmo with no sales tax, or by card with sales tax.

 

Our Team Model

Many of our services are done by two or more stylists working together at once. This keeps your service efficient without cutting corners on quality. We’ll always let you know what to expect for your specific service.

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Travel

Travel is free for ZIP codes within our local service area. Outside that area, a travel fee applies based on your ZIP code and is added to your remaining balance. Use the travel fee checker to see your fee before you book. If the checker shows your ZIP code is outside our service area, email info@coiffiquesalon.com for a quote.

Arrival

• Your glam team may arrive up to 15 minutes after your appointment time.

• Please have your hair prepped and be ready at your appointment time. We allow a 15 minute grace period after your team arrives.

• Our team may refuse service if the space is unsafe, policies aren’t followed, or you’re not ready for your appointment.

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Getting Ready for Your Appointment

Once your deposit is paid, please have the following ready:

• A clear, well lit space with a comfortable chair

• An outlet near your seating area

• Pets secured in a separate room

• A working phone number where we can reach you

We do not provide hair. You are responsible for providing the hair for your service.

See our full Booking & Service Policy for additional details.

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Cancellations & Rescheduling

Deposits are non refundable once paid.

• No refunds or credits for cancellations, no-shows, or if we can't access your location.

• Cancel at least 48 hours before your appointment, and your deposit can be applied to a new booking if you reschedule within 30 days.

• Cancellations within 48 hours forfeit the deposit.

Access & Safety

Our team may refuse service or end a visit early if the space is unsafe, policies aren’t followed, you’re not ready for your appointment, or anyone present is rude or inappropriate toward our team. In these cases, your deposit is forfeited. Our stylists are trained to put their safety first. Thank you for helping every appointment go smoothly.

 

Response Time

We aim to respond to every request within 24 -48 hours. If your requested time isn't available, we'll offer the closest alternative.

Questions? Reach us at info@coiffiquesalon.com.